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We normally process orders within 2–3 business days after payment confirmation. Estimated transit is 20–45 calendar days after dispatch. Processing time is additional to the transit estimate.

Standard shipping is free when your merchandise subtotal exceeds US$30 after discounts. For US$30 or less, shipping is shown at checkout. Applicable taxes and import charges are included in the price or paid by us, so you do not pay these charges beyond the checkout total.

After your order ships, email hecocgoryan1@outlook.com with your order number and checkout email address. We will provide the available tracking information.

Yes. Contact us within 30 calendar days after delivery to request a free return. We provide a prepaid label or another arrangement at our expense and charge no restocking fee. Refunds generally reach the original payment method within 3–7 business days after issuance, subject to payment-provider processing and statutory deadlines.

Email customer service with your order details. For a lost parcel, we offer a free replacement or a refund if you prefer. For damaged, incorrect, or incomplete goods, we arrange an appropriate remedy and cover necessary shipping costs. Photographs are helpful when reasonably available.